tkboss Terms & Conditions

Acceptance of Terms

These Terms & Conditions ("Terms") constitute the entire agreement between you ("the Player", "you", "your") and the entity operating the tkboss platform ("tkboss", "we", "us", "our") with respect to your access to and use of the website located at tkboss.app, including all associated subdomains, mobile-optimised pages, and any services delivered through those channels.

By creating an account, making a deposit, placing a wager, or otherwise engaging with any feature of the tkboss platform, you are confirming your unconditional acceptance of these Terms. This acceptance is effective from the moment you first access the platform, whether or not you have completed account registration.

tkboss reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players via the email address on file or via a prominent notice on the platform homepage. Your continued use of the platform following the publication of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this document.

These Terms apply in addition to any game-specific rules, bonus terms, promotion terms, and our Privacy Policy — all of which are incorporated by reference into this agreement. In the event of any conflict between these Terms and a specific promotion's terms, the more specific document governs for that promotion only.

Eligibility & Age Restriction

Access to and use of the tkboss platform is subject to the following eligibility requirements, all of which must be satisfied continuously for as long as you maintain an active account:

2.1 Minimum Age

You must be at least 18 years of age to register an account or use any service on the tkboss platform. This requirement is absolute and non-negotiable. We employ age verification as a mandatory component of our Know Your Customer (KYC) process. Any account found to belong to a player under the age of 18 will be immediately and permanently closed. All gameplay activity associated with that account will be voided, and any deposits will be returned to the original payment method. We do not make exceptions to this policy under any circumstances.

2.2 Geographic Eligibility

The tkboss platform is operated internationally and is accessible to players in Bangladesh. You are responsible for ensuring that accessing and using online gaming services is permitted under the laws applicable to you in your location. tkboss does not warrant that use of its services is lawful in all jurisdictions. If you are uncertain about the legal status of online gambling in your specific jurisdiction, you should seek independent legal advice before using the platform.

2.3 Single Account Policy

Each player is permitted to hold only one registered account on the tkboss platform. Opening multiple accounts — whether using the same identity, different names, different email addresses, different payment methods, or any combination thereof — is strictly prohibited and constitutes a material breach of these Terms. If duplicate accounts are identified, all accounts will be closed, outstanding balances will be subject to review, and pending bonus allocations will be forfeited.

2.4 Sound Judgement Requirement

By using the tkboss platform, you confirm that you are acting of your own free will, that you are not under the influence of substances that impair your judgement, and that you are placing wagers as a form of entertainment rather than as a primary income source or financial strategy. tkboss does not extend credit to players. You may only wager funds that you have deposited onto the platform.

Account Registration & KYC

To access the full range of tkboss services — including deposits, withdrawals, and real-money gameplay — you must complete the account registration process and satisfy our Know Your Customer (KYC) verification requirements.

3.1 Registration Information

During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and mobile number. You must not use fictitious information, impersonate another person, or provide details belonging to someone else. Providing false registration information is grounds for immediate account termination and forfeiture of any balance held.

3.2 KYC Documentation

tkboss is required to verify the identity of all players before processing withdrawal requests and, in some circumstances, before accepting deposits above certain thresholds. The standard KYC documentation we may request includes:

• A government-issued photo ID: Bangladesh National ID (NID) card or valid passport
• Proof of residential address: utility bill, bank statement, or official government correspondence dated within 90 days
• A clear selfie photograph held next to the submitted ID document
• Proof of payment method ownership where required (e.g., screenshot of bKash or Nagad account registered in your name)

KYC documents are reviewed by our compliance team within 2 to 24 hours on business days (Bangladesh Standard Time, UTC+6). All submitted documents are stored with AES-256 encryption and are handled under strict data protection protocols consistent with our Privacy Policy. Documents are accessed only by verified compliance personnel during the review process.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party. tkboss will never ask for your password via email, live chat, or any other communication channel. If you suspect that your account credentials have been compromised, you must change your password immediately and notify our support team at [email protected] without delay.

3.4 Account Updates

You must keep your registered account information current and accurate at all times. If any of your personal details change — including your mobile number, email address, or residential address — you must update your account profile or notify the support team promptly. Failure to maintain accurate account information may result in delayed withdrawals or account suspension pending re-verification.

Deposits & Withdrawals

4.1 Accepted Payment Methods

tkboss accepts deposits and processes withdrawals via the following payment channels available to Bangladesh players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may change from time to time. The most current list of supported methods is always displayed on the Deposits & Withdrawals section of the platform.

4.2 Deposit Limits and Processing

The minimum deposit amount on the tkboss platform is ৳200. Deposits via bKash and Nagad are typically credited to your account balance within seconds of the mobile financial service transaction completing. Deposits via bank transfer may take between 15 minutes and 3 hours depending on the sending institution and time of submission. Maximum deposit limits per transaction and per day are displayed within the platform's deposit interface and may vary by payment method.

4.3 Withdrawal Processing

The minimum withdrawal amount is ৳500. Withdrawals for fully KYC-verified accounts are processed within 1 to 4 hours for bKash and Nagad, and within 3 to 24 hours for bank transfers, during normal operating conditions. Processing times may be extended during periods of high transaction volume, on public holidays, or where additional verification is required by our compliance team.

tkboss reserves the right to request additional identity verification before processing any withdrawal, regardless of the player's existing KYC status, if we have reasonable grounds to conduct enhanced due diligence. Withdrawals will only be processed to a payment method registered in the same name as the tkboss account holder.

4.4 Currency

All transactions on the tkboss platform are denominated in Bangladeshi Taka (BDT, ৳). Deposits made in other currencies will be converted at the prevailing exchange rate at the time of the transaction. tkboss is not responsible for currency conversion fees charged by your payment provider.

Bonuses & Promotions

From time to time, tkboss offers bonuses, free bets, cashback offers, reload promotions, seasonal promotions (including those tied to Pohela Boishakh, Eid, BPL season, and other Bangladesh calendar events), and loyalty rewards to registered players. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms published alongside each individual offer.

5.1 Wagering Requirements

Bonus funds credited to your account are subject to wagering requirements that must be fulfilled before any winnings derived from bonus funds can be withdrawn as cash. The applicable wagering requirement (expressed as a multiplier, e.g., 20x) will be clearly stated in the promotion's specific terms. Unless explicitly stated otherwise, wagering requirements apply to the bonus amount only, not the deposit amount.

5.2 Bonus Eligibility

Bonuses are available to eligible players who have satisfied all account verification requirements at the time the bonus is claimed. tkboss reserves the right to withhold bonus credits from accounts that are under review, suspended, or found to have multiple registrations. Bonuses may be restricted to players in specific regions or to first-time depositors — eligibility criteria are specified per promotion.

5.3 Bonus Abuse

tkboss actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus more than once, using low-risk betting patterns to artificially satisfy wagering requirements, colluding with other players to exploit bonus structures, or exploiting technical errors in the platform's bonus calculation engine. Any account found to be engaged in bonus abuse will have the relevant bonus and all associated winnings forfeited, and the account may be permanently closed.

5.4 Expiry of Bonuses

All bonuses have an expiry period, after which unused bonus funds and any pending wagering requirements will be cancelled. The expiry timeline for each bonus is stated in its specific terms. It is the player's responsibility to track bonus expiry dates. tkboss will not reinstate expired bonuses under any circumstances.

User Obligations & Prohibited Conduct

As a registered player on the tkboss platform, you agree to use the services only for lawful purposes and in a manner consistent with these Terms. The following conduct is strictly prohibited and may result in immediate account suspension, permanent closure, and forfeiture of balances:

• Providing false, misleading, or fraudulent information at any point during registration, KYC, or any interaction with tkboss staff
• Attempting to access the platform using automated bots, scripts, or other non-human means
• Using the platform to launder money or process the proceeds of any criminal activity
• Exploiting software bugs, technical errors, or platform vulnerabilities to gain an unfair advantage — any winnings derived from exploiting a known or discoverable error are void
• Engaging in collusion with other players, including coordinating bets in live casino games, in sports betting markets, or any other game format
• Attempting to reverse-engineer, decompile, or otherwise extract the source code of any tkboss platform software
• Threatening, abusing, or harassing tkboss support staff or other players via any communication channel
• Using a VPN, proxy, or other IP-masking tool to circumvent geographic restrictions or account-level blocks
• Sharing your account access with any third party, including family members, or allowing any other person to place wagers using your registered account

Game Rules & Fairness

All games available on the tkboss platform — including live casino tables from Evolution Gaming and Ezugi, slots from Pragmatic Play, NetEnt, and Microgaming, crash games from Spribe, and all other titles — operate under the rules defined by their respective game providers. Players are responsible for familiarising themselves with the rules of each game before placing real-money wagers.

7.1 Random Number Generators

All casino game outcomes on the tkboss platform are determined by certified random number generators (RNGs) that have been independently tested and verified by accredited testing laboratories. The RNG certification ensures that game outcomes are statistically random and cannot be predicted, manipulated, or influenced by any external party — including tkboss itself. Return-to-player (RTP) percentages for all games are published within each game's information panel.

7.2 Technical Malfunctions

In the event of a technical malfunction, network interruption, or platform error that affects the outcome of a game or wager, tkboss reserves the right to void the affected round or bet and return the wagered stake to the player's account balance. In cases where a malfunction results in an erroneously large payout, tkboss reserves the right to reclaim the overpaid amount. The platform's decision regarding technical malfunction events is final.

7.3 Sports Betting Rules

Sports betting markets — including cricket (BPL, IPL, T20 World Cup, bilateral series), football, and other sports — are governed by the specific market rules applicable to each bet type. Results are determined by the official outcome declared by the relevant sports governing body (ICC for cricket, FIFA for football, etc.). In the event of match abandonment, postponement, or other exceptional circumstances, settled bets will be handled in accordance with tkboss's published sport-specific rules.

7.4 Disconnection Policy

If you lose your internet connection during an active game round or open sports wager, the game or wager will continue to its conclusion. tkboss is not liable for losses incurred due to player-side connectivity issues. It is your responsibility to ensure a stable internet connection before placing real-money wagers. We recommend using a reliable 4G connection from Grameenphone, Robi, or Banglalink for uninterrupted play.

Account Suspension & Closure

8.1 Voluntary Closure

You may request the closure of your tkboss account at any time by contacting our support team at [email protected]. Before processing a voluntary account closure, we will process any outstanding withdrawal to your registered payment method, provided that all KYC requirements are satisfied and no active compliance review is in progress. Account closure requests are typically processed within 5 business days.

8.2 Responsible Gaming Closure

If you wish to close your account as part of a self-exclusion decision, you may do so at any time with immediate effect. Self-exclusion account closures are permanent for the duration of the selected exclusion period and cannot be reversed during the active period regardless of circumstances. We strongly encourage players who feel that gambling is becoming a problem to use this option without delay. Additional guidance is available on our Responsible Gaming page.

8.3 Involuntary Suspension or Closure

tkboss reserves the right to suspend or permanently close any account, at its sole discretion and without prior notice, where:

• A breach of these Terms & Conditions has been identified or is reasonably suspected
• The account is found to belong to a player under 18 years of age
• Fraudulent, deceptive, or criminal activity is suspected or confirmed
• The account is associated with money laundering activity or suspicious financial transactions
• A regulatory, legal, or law enforcement authority instructs us to do so
• The player has provided false or unverifiable identity documents during KYC

In the event of an involuntary account closure due to confirmed Terms violation, any balance remaining in the account — including deposited funds and bonus-derived winnings — may be forfeited at tkboss's discretion. Where the closure is administrative or precautionary and no breach is ultimately confirmed, deposited funds will be returned to the original payment method after the review is complete.

8.4 Inactive Accounts

An account is considered inactive if no login, deposit, withdrawal, or wagering activity has been recorded for a continuous period of 12 months. tkboss will attempt to contact you using the email address on file before applying any inactivity administration fee. Any applicable fee, which will not exceed ৳100 per month, will only be applied after this notice period and only where a positive balance remains. Full details of the inactivity policy are available from the support team.